If you are trying FaceTime and seeing a black screen, you have come to the right place. This post will provide multiple fixes on how to get rid of the FaceTime black screen issues on Mac, iPhone, and iPad.
___from Apple Community
Similar to the above user, are you encountering the FaceTime black screen issue on your Mac, iPhone, or iPad? It is frustrating when FaceTime connects without video or audio, especially during important video calls, as it hampers productivity and communication.
But fret not; this guide will help you ensure a seamless FaceTime video-calling experience on FaceTime with your family, friends, and colleagues. You will learn about the best fixes on how to get rid of black screen on Facetime, catering to Mac and iOS device users.
Quick Navigation:
With time and patience, you can fix the FaceTime black screen error. Let's delve into some practical solutions for Mac users:
The first and foremost solution to fix the black screen on FaceTime is quitting it by pressing the "Command + Q" buttons from the keyboard. You can also perform this action by clicking "FaceTime" and choosing "Quit." Relaunch it from the Mac's applications folder.
Next, you must check if any software update is available for your Mac. It can fix the software glitches, thus fixing the black screen issue. For this purpose:
A lot of times, you make the audio only call, expecting it to be video. So disconnect the call and make the video call again by pressing the "Video" button.
Have you granted the camera access to FaceTime before placing the FaceTime video call? If not, complete this task as given below:
Sometimes, your device uses multiple cameras, and the wrong camera selection results in a FaceTime black screen. So, you must ensure the correct camera is selected. To check this:
You need a strong and stable internet connection to properly make your FaceTime video call work. So, restart your Wi-Fi modem or check the internet speed once.
Running too many apps on your Mac consumes resources, thus bogging down the FaceTime calls. You can close the apps manually with the close button or use the dock to force quit the running apps.
Your FaceTime black screen on Mac can result from a hardware problem. So, try SMC reset. Its method differs on various macOS versions.
Are you facing the error of the camera not working on FaceTime iPhone? If yes, here are all the workable fixes for iPhone or iPad users:
The first fix to FaceTime black screen on iPhone iPad is to restart; however, it depends on the various models.
Restart your device and ensure the availability of FaceTime in your region. Now, download the FaceTime from app store, sign in to your Apple ID, and activate the FaceTime app. Open it and click "Continue" for activation. Even if the app is activated, go to device "Settings," click "FaceTime," and enable and disable this app with the switch to fix the minor glitches.
Since FaceTime uses an internet connection to start a FaceTime video call, you should check if the Wi-Fi network is stable. If not, turn on the cellular data from the control bar. And if it's stable, try closing all the other running apps.
Sometimes, you may forget to update your device to the latest version, causing the FaceTime black screen issues. To overcome this, here is what you need to do:
You can't place a call without turning the camera and microphone on your device. Let's comply with the given steps:
Once you are sure you're placing a video call and granted the camera permission, check the iPhone/iPad camera. At times, it's blocked due to cover or other obstructions; you should check it once. Remove the cover or wipe it once until it's working correctly.
🔥Share this post with those seeking ways to fix the issues of black screen on FaceTime.
If none of the fixes can solve the black screen issue on FaceTime, you can screen record your devices and send the video to professionals to ask for help. EaseUS RecExperts for Mac is the best solution for Mac users to capture their screen. However, you must connect the iPhone to the Mac to record the iPhone screen.
This comprehensive software facilitates capturing your screen flexibly, i.e., full screen or a specific region. It lets you record the screen with the microphone voice, system audio, and webcam. So you can say what's happening while recording the error screen. This could help the technician identify the problem better.
You can also set the automatic recording with its schedule recording feature. More so, it offers advanced editing capabilities, such as a video/audio trimmer, audio extractor, video compressor, etc. You can even preview and export the recordings in various popular formats, like MP4, WAV, M4A, AAC, etc.
Click the download button to get this tool and enjoy its immersive features!
Some of the top causes of the black screen on FaceTime include the camera being disabled or off, the camera being used by any other app, something obstructing the lens, the camera not working, and poor internet connection.
It's because your internet connection might be turned off. Turn on the cellular data if the Wi-Fi isn't working. Also, FaceTime and camera may not be activated under settings, wrong date and time, outdated iOS/iPadOS version, or minor glitches.
Multiple reasons exist behind FaceTime not showing video, such as FaceTime being turned off in Content & Privacy Restrictions, camera & microphone being disabled or not working correctly, Apple services being down, or not having an internet connection.
FaceTime doesn't show your picture if the FaceTime Live Photos is turned off in the settings. Otherwise, your iOS device may not have enough storage space for the new photos, or you're using the outdated version of the FaceTime app.
This post has offered the top ways to fix FaceTime black screen issues on iPhone, iPad, and Mac. You can try the solutions based on your device requirements. However, if the problem persists, you should record your device and share it with the professionals for assistance.
EaseUS RecExperts for Mac is highly recommended for effortless, quick, and customized recording. Download this software now and record your screen for expert guidance.
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