How to Fix Screen Record Chrome Extension Not Working | Ultimate Guide

Are you facing an issue with the Screen Record Chrome extension not working on your Windows or Mac? In this article, we will discuss the possible causes, how to fix the issue with practical methods. Besides, you can use Chrome extension alternatives like EaseUS RecExperts for screen recording.

Trying to use a Chrome extension to record screen with audio but failed? Or Chrome is preventing desktop capture? Facing some issues with Chrome extension screen recorders like Loom not working? In this guide, we'll walk you through some troubleshooting steps to fix the problem that the screen recorder Chrome extension is not working, and suggest the best screen recorder for Google Chrome.

Troubleshooting Steps: Chrome Extension Not Recording

To identify and resolve the issue with your Chrome screen recording extension, you can take specific steps in each of the categories below:

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1️⃣Chrome Extension Screen Recorder Permissions

To fix Chrome extension recording issues, first check screen sharing permissions in your browser and computer settings. Here's how to solve the issue of the Screen Recorder Chrome extension not working on Windows and Mac:

1. Chrome Tab Permissions

Ensure Chrome tab has the necessary access to the microphone and camera permissions. Click the lock icon in the search bar and enable camera and microphone permissions.

2. Browser Permissions

Go to Chrome settings > Privacy and Security > Site settings > Camera or Microphone > Default behavior to choose Sites can ask to use your Camera/Microphone.

3. Computer Permission

Ensure that your Chrome has the necessary permissions to record your screen and audio from your computer.

On macOS, go to System Preferences > Privacy & Security > Screen Recording and ensure Chrome is enabled. On Windows, check Settings > Privacy& Security > App permissions.

2️⃣Screen Recorder Chrome Extension Management

Managing your screen recorder extension can help you resolve issues with why the Chrome Extension won't record.

1. Disable Conflicting Extensions

Other extensions might interfere with the screen recording extension. Disable all other extensions temporarily to see if the issue resolves. If it does, re-enable them one by one to identify the conflicting extension.

2. Check for Extension Updates

Check and update the Chrome screen recorder extension via the Chrome Web Store. Make sure you are using the latest version of the extension to avoid possible bugs in it.

3. Reinstall Extension With the Required Permission

Sometimes, reinstalling the extension can resolve issues caused by corrupted files or incomplete installations. Remove the extension from Chrome, restart the browser, and then reinstall it from the Chrome Web Store.

Step 1: Click on the symbol for the extension at the top right corner of your address bar.

Step 2: Click the More actions button (three vertical dots) next to the Screen Recorder extension and click the Remove from Chrome option from the context menu.

Step 3: Confirm by clicking on the Remove button. Screen Recorder extension will be uninstalled.

Step 4: To reinstall the extension, go to the chrome web store, click the Add to Chrome button next to the Screen Recorder extension, and click the Add Extension button. Try recording a video using the screen recorder extension and check if it works.

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3️⃣Browser and System Maintenance

The methods below can help eliminate potential conflicts and improve overall performance.

1. Clear Cache and Cookies

Accumulated cache and cookies can cause performance issues and conflicts. Clear your browser’s cache and cookies by going to Settings > Privacy and Security > Clear browsing data and selecting "Cached images and files" and "Cookies and other site data".

2. Update Chrome

Updating Chrome enhances security, performance, stability, and compatibility, ensuring a better browsing experience. Go to Settings > About Chrome to check for updates. An outdated browser can lead to compatibility issues with extensions.

3. Reset Chrome Settings

Chrome has a restore feature that you can use whenever you want. If extensions or apps you installed modified your settings without your awareness, you might need to do this. Your saved passwords and bookmarks will not be deleted or altered.

Step 1. Click on the three vertical dots at the top right corner of your browser and click on Settings from the context menu.

Step 2. Go to Reset settings > Restore settings to their original defaults option. Then, click the Reset settings button.

4. Restart Chrome and Your Computer

Sometimes, a simple restart of your browser and computer can resolve temporary glitches and improve performance.

4️⃣Google Chrome Account and Profile Issues

Checking for issues with your Google account may also sometimes help you solve problems with certain screen recording extensions not working.

1. Check Google Accounts

Sometimes the extension doesn't work with certain Google accounts. Please try logging out and back in, or switching accounts to see if the problem persists.

2. Create New Profile in Chrome and Install the Extension

Check out the steps given below to create a new profile in Chrome:

Step 1. Open Google Chrome. Click on the profile icon in the top right corner of your browser. Next, click on the Add Chrome Profile.

Step 2. In the next window, you will be allowed to sign in or create a new profile without signing in.

Step 3. All your profile details will be synced if you choose to sign in. Otherwise, you will be asked to add your profile picture, customize your profile, etc.

Your bookmarks, history, passwords, and other settings will automatically sync with the new profile if you enable Chrome sync with a Google Account. Add the screen recorder extension and check if it works in the new account.

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5️⃣Fix Screen Recorder Chrome Extension Not Working on Mac

#1. Set Google Chrome as Default Screen Recorder

When using Mac, you need to set the app as the default screen recorder if you want to record using it. Here are the steps to set it up:

Step 1: Click on Apple Icon to open the menu and click on System Preferences.

Step 2: Next, select Security and Privacy > Screen Recording and check Google Chrome.

Step 3: Enter the account password if asked, then save the changes. Now when you try recording, it should work as expected.

#2. Reset Permission Using Tccutil

If the issue persists, MacOS offers a tool called tccutil that allows you to reset your permissions for Chrome, but you will require the app's bundle id in question. So follow the suggested steps:

Step 1: Open Terminal on Mac using Finder App.

Step 2: Type the following command and get the Bundle ID.

osascript -e 'id of app "Google Chrome"'

Step 3: Type and execute the following command to reset all permissions for Chrome.

tccutil reset ALL com.google.Chrome

Lastly, launch the Chrome browser, which should ask for essential permissions, and you can set it as the default recording app.

6️⃣Best Screen Recorder for Google Chrome

If the screen recorder extension still does not work after the above solutions, such as a black screen or no sound, etc., please use a third-party tool to record the screen.

EaseUS RecExperts is the best alternative to a screen recorder extension. It's a versatile and simple-to-use Google Chrome screen recorder, can record and capture screen and audio on your Mac and Windows PCs. Thanks to its clear and well-organized interface, getting started is simple. You can record your webcam, audio, or screen separately or simultaneously. Additionally, you can record gameplay as you like using the game recording option.

Download the best Chrome screen recorder, EaseUS RecExpert, from the button below now!

With this Chrome video recorder, you can record the entire screen, a specific area, or even a locked window. Plus, you can record protected videos without black screen with ease. After recording, you can edit the recordings with built-in tool, export the audio and text file as needed.

The features of EaseUS RecExperts are given below:

• Schedule recording tasks to begin automatically at a specific time
• Add text, lines, and arrows while recording the screen, and more
• Save recorded video/audio to 10 optional formats

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Conclusion

So, as discussed in this article, first go through the possible reasons for the extension not working and correct them. Afterward, you can move on to the fixes for making the Screen Recorder extension work on your Mac or Windows. In Windows, you can reinstall the extension, reset Chrome, and also use the extension from a new profile you can create in Chrome.

You can also use the Chrome screen recorder alternative like EaseUS RecExperts to record your screen, which offers impressive features like capturing any screen part, advanced editing, saving in different formats, etc. So, I hope this article helps you record your screen without any issues!

Screen Recorder Chrome Extension Not Working FAQs

Have more questions? Given below are the frequently asked questions and their answers about the Screen Recorder Chrome extension not working:

1. How do I record my screen in Chrome extensions?

Using the Chrome Screen Recorder extension, you can record video from the PC screen. Click Start Recording to start sharing your PC's screen. Click Stop sharing to end the video once you have finished recording it. The video you created can be saved to your PC.

2. Why is my screen recorder not working?

The Low Power Mode is most likely to blame if you get the error message Screen recording failed to save. Some features might not function when the mode is active until you turn it off. So, go to Settings > Power & battery, click on the drop-down box next to Power mode, and choose Best Performance.

3. Can websites block Screen Recording?

No, websites cannot recognize user actions like screen capture. However, suppose the website requests that you download and install specific software. In that case, it will probably be able to identify external screen capture programs being used on its web pages if they want to.