This article offers 10 tested fixes for Xbox Game Bar capture greyed out issue in Windows 11 and 10. Readers can also learn more about problems and answers about the Xbox Game Bar not working and not recording audio.
If you're experiencing Xbox Game Bar capture greyed out on your Windows 11 or 10 PC, you're not alone. This common issue can hinder your ability to record gameplay or screen activity. In this guide, we'll explore 10 proven solutions to resolve this problem and get you back to recording.
Before diving into more technical solutions, it's worth trying some quick and simple fixes. These are often overlooked but can resolve issues like Xbox game bar not working immediately in many cases.
1️⃣Gaming features aren't available for the Windows desktop or File Explorer. Avoid recording these two sources.
2️⃣Close unnecessary background applications that may interfere.
3️⃣Switch between windows to reset the recording state.
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If these quick steps don't solve the problem, continue reading this part for more in-depth troubleshooting.
If the Xbox Game Bar isn't allowed to run in the background, its recording features, including the capture button, may be disabled or greyed out. Ensuring it's always active in the background helps maintain a stable recording experience and prevents Windows from limiting its access to system resources.
🚩How to keep Xbox Game Bar running continuously in the background:
Step 1. Press Windows + I to open Settings.
Step 2. Go to Apps > Installed apps (or Apps & Features).
Step 3. Scroll to find Game Bar, and click the three-dot menu or name.
Step 4. Click Advanced options.
Step 5. Under Background app permissions, set it to Always.
Step 6. Restart your PC to apply changes.
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Sometimes, the recording button appears greyed out due to misconfigured audio devices. Xbox Game Bar relies on active input/output devices to record sound, so double-checking these settings can restore functionality.
🚩How to check and adjust audio settings:
Step 1. Press Windows + G to open the Xbox Game Bar.
Step 2. Click the Settings > More Settings > Widgets.
Step 3. Ensure the Audio to record is set correctly (e.g., All).
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Xbox Game Bar can only record apps that Windows recognizes as games. If you try recording unsupported interfaces like File Explorer or Desktop, the capture button will remain greyed out.
🚩How to verify your game is being recognized:
Step 1. Launch your game in Windowed or Fullscreen Windowed mode.
Step 2. Press Windows + G to open the Game Bar.
Step 3. If prompted with Do you want to open Game Bar?, check Yes, this is a game.
Step 4. Try using the capture feature again.
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The capture button may be disabled if background recording is turned off in Game Bar settings. This feature enables automatic gameplay capture and manual recording.
🚩How to enable background recording:
Step 1. Open Settings > Gaming > Captures.
Step 2. Toggle on Record what happened (Windows 11) or Record in the background while I'm playing a game (Windows 10).
Step 3. Restart your game and test the capture button again.
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Game Bar needs proper permissions to access your microphone and audio inputs. Without this access, it may disable the recording feature altogether.
🚩How to allow microphone access for Game Bar:
Step 1. Go to Settings > Privacy & Security > Microphone.
Step 2. Make sure the toggle for Microphone access is On.
Step 3. Scroll down and ensure Game Bar is enabled.
Step 4. Reboot your PC and test the capture button again.
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If the Game Bar is buggy or corrupted, repairing or resetting it can restore normal behavior without needing a full reinstall.
🚩How to repair or reset Game Bar:
Step 1. Open Settings > Apps > Installed apps (or Apps & Features).
Step 2. Find and click Game Bar > Advanced options.
Step 3. Click Repair first. If that doesn't help, click Reset.
Step 4. Reopen Game Bar and check for changes.
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Outdated or corrupted GPU drivers can cause compatibility issues with Game Bar recording. Updating your graphics drivers ensures better hardware-accelerated capture.
🚩How to update your graphics drivers:
Step 1. Right-click on the Windows icon and select Device Manager from the list.
Step 2. Click the arrow left to Display adapters to extend the category. Then, right-click the driver and select Update driver from the list.
Step 3. Click Search automatically for drivers.
Step 4. Windows will search for and install the best drivers for your device.
Step 5. Now, return to your Xbox Game Bar to check if the Capture button is available.
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If the system registry has disabled GameDVR, Game Bar will not record video. Editing this key manually can re-enable the feature.
Step 1. Type Registry Editor in the Search bar to locate the app and click Run as administrator to open it.
Step 2. Expand the following categories one by one: Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\GameDVR.
Step 3. Check if there is an AppCaptureEnabled file. If it is showing over there, double-click on the file and change the Value data to 1 in the popup. Click OK to save changes.
If it is not showing over there, right-click the blank area and select New > DWORD (32-bit) to create a new file. Then, double-click on the file to open a popup. Change the Value name to AppCaptureEnabled and set the Value data to 1. Click OK to save changes.
Step 4. Now, close the window and restart your PC to check if the Xbox Game Bar capture button greyed out issue is fixed.
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If the Xbox Game Bar record grayed out still exists, uninstall and reinstall the app to give it a fresh start. To uninstall the Windows 11/10 Game Bar, you have two options:
1️⃣Go to Settings > Apps > Installed apps (or Apps & Features) > Game Bar > Advanced options > Uninstall.
2️⃣Type Game Bar in the Search bar > right-click on Game Bar > tap Uninstall.
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If you try all of the solutions above, the Game Bar is still not working properly, or it has temporarily solved your problems, but something goes wrong with the Xbox recording tool afterward, you still have one easy method to fix all Xbox recording issues: use an Xbox Game Bar alternative like EaseUS RecExperts.
⭐Main features:
👉Download and install EaseUS RecExperts on your computer:
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Apart from the Xbox Game Bar capture greyed out, you may meet other recording issues when using Game Bar on your Windows 10/11 PCs and laptops. Here, we list some of the most common issues.
This situation often happens when you press Windows + G. You may find this shortcut cannot bring up the recording panel. There may be two reasons:
1). Your computer may not install the Xbox app.
Although the Xbox Game Bar is a native feature in Windows 11 and 10, you must install the Xbox app first and use the Xbox Game Bar.
You can type Xbox in the Search bar to check if the Xbox app is installed properly on your computer. If you can see the Xbox App icon, it is installed on your PC.
If not, install the Xbox App from the Microsoft Store. Open the Xbox app, install the built-in utilities it asked for, and then use Windows + G keys to see if the Xbox Game Bar not opening or Windows + G not working issues have been solved.
2). You have not enabled the Game Bar feature on your Windows 10/11 computers.
If you have installed the Xbox app before, you can check whether the Game Bar feature is enabled or not. To do so:
Step 1. Type Xbox Game Bar in the Search box, and you can see Enable Xbox Game Bar. Click Open to go to the Settings.
Step 2. Toggle on Open Xbox Game Bar using this button. Close the window.
Step 3. Now, you can press Windows + G to see if you can bring up the Xbox game bar recording panel.
The Game Bar not recording audio can be divided into three situations:
1). Game Bar not recording system audio
Game Bar allows you to record the system and enabled mic sound by default. If you cannot record the system audio in the Xbox Game Bar, you may disable all audio recording.
To turn on the system audio recording in the Game Bar, press Windows + G to open the tool, go to Settings > Widgets > Audio to record, and change the settings to Game or All.
2). Game Bar not recording app audio
The situation is similar to that of the system audio recording above. If you have not changed the audio settings in the Xbox Game Bar, it will capture the system and enabled mic sound by default.
To turn on app audio recording in Game Bar: Press Windows + G to open the tool, go to Settings > Widgets > Audio to record; change the settings to All.
3). Game Bar not recording microphone audio
This may be the most common and complicated situation. To record microphone audio in the Xbox Game Bar, here are three ways you can try:
Way 1. Check if you turn on the microphone recording in Game Bar: Press Windows + G to open the tool and click the mic icon on the panel to turn on the microphone recording.
Way 2. Check if you grant microphone permission to Xbox Game Bar: Press Windows + I to open Settings, go to Privacy & security > App permissions > Microphone, and toggle on Game Bar.
Way 3. Change another microphone and have a try.
Many reasons can cause the Xbox Game Bar to have no background recording in Windows 11 and Windows 10. To fix it:
Way 1. Check if your computer has met the hardware requirements.
Way 2. Adjust background recording settings.
You may know how to fix the Xbox Game Bar capture greyed out in Windows 11 or 10 PCs. There can be several reasons for this, and you can try solutions individually.
However, if you find it too complicated to fix Game Bar's recording issues or errors, you can try another Windows screen recorder like EaseUS RecExperts. This easy-to-use recording software lets you easily record the screen, audio, and even your face. There is no time limit, no watermark, and no bugs.
Download this free screen recording software to your Windows computers and give it a quick try.
Learn more frequently asked questions on Xbox Game Bar video capture greyed out on Windows 11 and 10 computers.
To change the capture setting on Xbox, you have two options:
From Windows Settings:
From the Xbox capture toolbar:
Here are the steps for how to change Xbox Game Bar file location:
Step 1. Click Start > Settings > Gaming > Captures.
Step 2. Click the Open folder button to see Xbox captures from File Explorer.
Step 3. Right-click on the Captures folder and click Properties.
Step 4. Switch the tab from General to Location. Click Move….
Step 5. Choose a destination path for your Xbox captures and click Select Folder.
Step 6. When you return to the Captures Properties window, click Apply.
Step 7. Click Yes to confirm the change in the Move Fold window.
Here are the steps for how to turn off Background recording on the Xbox Game Bar:
For Windows 11:
For Windows 10:
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