AnsweredWhy is My Chromebook Screen Black? [2024 Answer]

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Melissa Lee· Answered on May 15, 2024

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Since you can be sure your computer is charged properly, you may check for other common reasons for the Chromebook's black screen issue.

1. Hardware malfunction. If the blue light is on when you press the Power button but you can't access Chrome OS, the reason could be physical damage or internal component failures on your hard drive.

2. Software issues. Bugs or errors in some programs, like some screen recorders or streaming services, can cause a black screen on your computer.

3. Power issues. Although you have charged your PC, the battery may not absorb the power.

4. Faulty display cable. If the internal display is not securely connected to the motherboard via the display cable, your screen may turn black.

5. Low screen brightness. If the brightness of your screen is turned down, it looks like a black screen under strong light.

6. External device issues. External devices plugged into your Chromebook can also cause a black screen.

We hope you find the actual cause and fix the black screen issue successfully. If you want to take down the issues more clearly in future, you can record the screen while you still can. To capture the screen, you can try EaseUS RecExperts as it can record the screen, internal audio and you can describe the situation and insert the description into the recording by capturing your microphone. Click the button below to download it now!

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💡Related article: How to Screen Record on Chromebook with Audio