[Solved] Spotify Not Working on Mac

Why is my Spotify not working on Mac? How to fix it? This post explains potential reasons and feasible fixes to address this issue. You can also get relevant tips about Spotify on Mac.

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Jean

Updated on Jul 30, 2024

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Why Does Spotify Not Work on Mac

Many Mac users prefer to download Spotify on their macOS because Spotify is a digital music, podcast, and video streaming service that provides millions of songs and related content from producers worldwide. However, several users have complained their Spotify not working on Mac.

I'm trying to use the Spotify app on my 2020 Macbook Pro, but every time the app launches, I can't see anything besides a black screen on the app. It's running macOS Catalina. I've tried deleting and redownloading the app and restarting my laptop, but the app won't appear. So why does Spotify not work on Mac? Moreover, any ideas on how to solve this?

Several possible reasons might be responsible for Spotify not working on Mac. It might be related to a bug in the app or the version of macOS, software conflict, permission denied on Mac, etc.

 

How to Fix Spotify Not Working on Mac

After figuring out potential reasons about Spotify not working on Mac, let's show how to address this issue using the following methods.

Fix 1. Check for Updates

As mentioned above, an outdated Spotify software version is one possible reason. Please check your Spotify with these clicks: open your Spotify > look at your profile image > click Update Spotify if there is a blue dot. If there is no blue dot, it suggests you're using the newest version.

Fix 2. Restart your Spotify or Mac

Restarting your Macbook Pro or Macbook air can removes temporary files and runs checks on your boot drive, fixing detected issues. This action can resolve your problems such as Spotify not working on Mac or Spotify not opening on Mac.

restart-macos.png

Fix 3. Restart your Spotify in the Safe Mode

If Spotify is not working on your Mac, restarting it in Safe Mode is a beneficial troubleshooting method. Safe Mode automatically disables all startup items and third-party design features, ensuring minimal system resource consumption. This solution empowers you to troubleshoot startup difficulties effectively.

After restarting your Spotify in safe mode and opening it, the problem is that something is wrong with an extension.

You can go to System Settings > click General > Login Items > turn off all login items and extensions > reboot and try to reopen Spotify.

disable-login-items-and-extensions.png

Fix 4. Check your Spotify permissions

As stated earlier, Spotify is a popular streaming service that saves millions of songs and videos. Thus, you'd better ensure Spotify can access these files and folders on your macOS. Otherwise, your Spotify might not work normally. Please follow the steps below to check your Spotify permissions.

Step 1. Go to System Settings > select Privacy & Security > click Files and Folders.

Step 2. Scroll down to locate Spotify > click the dropdown arrow > turn on the switch next to the folders listed.

select-privacy-security-files-and-folders-click-spotify.png

Fix 5. Uninstall and reinstall Spotify

In short, software conflicts could discourage Mac users from opening Spotify or prevent Spotify from working normally. If you are bothered by this issue, you need to uninstall your Spotify and reinstall it on your Mac.

Whether you're using a newer macOS, such as Sonoma or Ventura, or an older macOS, such as Catalina or Mojave, manually deleting programs is similar.

Step 1. Please open Finder > click Applications > locate Spotify.

Step 2. Press Command + Delete.

Step 3. Click the Empty button to clear your Trash.

Step 4. Go to https://www.spotify.com/us/download/mac to redownload Spotify on Mac.

How to Screen Record Protected Videos on Mac

The user case mentioned above involved the Spotify Mac black screen. Suppose these Mac users intend to screen record protected videos without black screens. There is no better way than to use professional screen recorders like EaseUS RecExperts because streaming services such as Spotify, Netflix, and Amazon Prime Video are DRM-protected. At the moment, this third-party tool can overcome DRM and capture restricted videos without a black screen on a Mac.

Conclusion

“Why does Spotify not working on Mac? Why won't Spotify open on my Mac? How do I fix it?" After reading this article, you may find the corresponding answers to these issues. In addition, if you need to screen record protected videos without black screens, EaseUS RecExperts might be your second-to-none choice.

FAQs about Spotify on Mac

Since many Mac users have downloaded Spotify, this section demonstrates issues related to Spotify on Mac.

1. Why is Spotify not letting me open?

If you experience technical difficulties while playing something on the Spotify app, you can restart, update, or reinstall it. A stable Internet connection, the latest macOS, and a cleared cache also impact performance.

2. Why is Spotify not responding?

If the Spotify cache becomes overloaded, it can cause performance issues or the Spotify app to malfunction. To resolve this issue, please refer to the following clicks to empty Spotify's local file cache.

Step 1. Close your Spotify > press Win + R to open the Run window.

Step 2. Enter %appdata% > click OK or press Enter.

Step 3. Locate the Spotify folder > click the Users folder > go to your user folder.

Step 4. Right-click on the local files.bnk file > select Delete > restart Spotify.

3. Why does Spotify keep quitting Mac?

Here are some common reasons.

  • An obsolete operating system
  • Interference from antivirus, firewall, or VPN software
  • Your computer is low on memory or inadequate storage
  • Corrupted app files
  • Something wrong with third-party applications

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