Why Can't I Record on Snapchat? 7 Fixes for iPhone, Android, and PC

When you Snapchat screenshot or record on Snapchat to preserve cherished memories between your family and friends, you may encounter issues such as Why can't I record on Snapchat? Read this article to find out the reasons and fixes.

Why Can't I Record on Snapchat App

Many reasons can cause the video and audio recording on Snapchat to fail. Here are 7 potential causes.

1️⃣App Permissions

You won't be able to record video and audio on Snapchat if Snapchat does not have permission to access your camera or microphone.

2️⃣App Glitches

Sometimes, Snapchat can be buggy and encounter glitches.

3️⃣Outdated App Version

An outdated Snapchat app may have bugs or compatibility issues that could prevent recording.

4️⃣Device Storage

If your PC or mobile device has low storage space, it may prevent you from recording new content.

5️⃣Network Issues

Sometimes, a weak and unstable internet connection can affect Snapchat's functionality and ability to record.

6️⃣App Conflicts

Other running apps or programs may conflict with Snapchat, particularly if they try to simultaneously access the camera or microphone.

7️⃣Battery Saver Mode

Some devices have battery-saving modes that restrict background processes or certain app functionalities, which may stop you from recording Snapchat content.

Share this post to help more people!

How to Fix Snapchat Not Recording Video and Audio

After knowing why can't I record on Snapchat using iPhone or Android devices, it is time to learn how to fix the Snapchat screen recording issue.

Before you start, try some quick methods and check if Snapchat could not record videos and if the audio problem still exists.

If these methods cannot solve your problem, try the following solutions instead.

Fix 1. Give Snapchat Access to Camera and Microphone

You need to give camera and microphone permissions to the Snapchat app on your iOS and Android mobile devices. Then, you can learn how to record on Snapchat without holding the button.

To check if Snapchat is allowed to use camera and microphone on your iOS or Android devices:

• On iPhone or iPad: Go to Settings > scroll down to find Snapchat > toggle on Microphone and Camera.
• On Android phones or tablets: Go to Settings > Apps or Applications > scroll down to find Snapchat > Permissions > toggle on Microphone and Camera.

💡Note: Operations may vary depending on different operating systems.

Fix 2. Clear Cache and Data on Snapchat App

Snapchat will save some temporary data such as cached images, videos, app settings, and app preferences to help the app run faster. The longer you use the app, the more cached data is stored. Clearing cache on Snapchat only removes non-essential data to speed up your mobile devices and fix some bugs.

Let's see how to remove Snapchat cache and data on your iPhones and Androids:

Step 1. Launch Snapchat on your phones or tablets.

Step 2. Tap your profile picture in the upper left corner of the screen.

Step 3. Click the gear icon in the upper right corner to open Settings.

Step 4. Scroll down to find and tap Clear data under PRIVACY CONTROLS.

Step 5. Scroll down to find and tap Clear cache.

Step 6. Tap Clear in the confirmation popup to clear all Cache.

Step 7. Tap OK in the confirmation popup to restart the Snapchat app.

💡Note: Operations may vary depending on different operating systems.

Fix 3. Update Snapchat to the Latest Version

Sometimes, an outdated Snapchat version can also cause a problem with why can't I record videos on Snapchat iPhone and Android. If you have not installed the latest version, try this method.

Let's see how to update Snapchat to a newer version:

• On iPhone or iPad: Go to Apple Store > tap your Profile icon > scroll down to see pending updates > tap Update next to Snapchat.
• On Android phones or tablets: Go to Google Play Store > tap on Menu > click My apps & games > choose Updates > tap Snapchat > tap Update.

💡Note: Operations may vary depending on different operating systems.

Fix 4. Check the Storage Available

Another method to fix why can't I record on Snapchat issue is to check the storage space on your phones. Insufficient capacity may prevent you from recording videos and stories on Snapchat.

Go to Settings > Storage to check if your phone has run out of space. Clear some unnecessary files if you need to.

Fix 5. Update Operating System to the Latest Version

If you have not updated the operating system on your phones to the latest version, you can do it to have a try.

• On iPhone or iPad: Go to Settings > General > Software Update > Automatic Updates. Toggle on iOS Updates under Automatically Install and Automatically Download.
• On Android phones or tablets: Go to Settings > System > Software update. Follow the on-screen instructions if there is a newer version.

💡Note: Operations may vary depending on different operating systems.

Fix 6. Contact the Snapchat Support Team

There is still one resort you can choose: contact Snapchat support team. Since there is no direct chat channel, you can submit your feedback from the app and wait for replies.

To contact Snapchat support team: launch Snapchat app and go to Settings > I Need Help > Contact Us.

Fix 7. Use a Free Third-Party Screen Recorder

If all the methods above cannot solve why can't I record on Snapchat, try a compromised way: use a free third-party screen recorder like EaseUS RecExperts.

EaseUS RecExperts lets you capture any wanted items on Windows and Mac computers. You can record the screen, sound, and webcam together easily. Then, upload this video or audio clip to your Snapchat.

Besides, you can perform Snapchat screen recording. When you watch something interesting on Snapchat, EaseUS RecExperts lets you record chats, photos, videos, audio, and stories for offline watching.

Download EaseUS RecExperts to your computers.

Let's see how to record videos and audio for your Snapchat chats and Stories.

Step 1. Launch EaseUS RecExperts. There are two modes for screen recording. Choose "Full Screen", this tool will capture the whole screen; choose "Region", you will need to select the recording area manually.

Step 2. After that, you can choose to record the webcam, system sound, or microphone as you like. Of course, you can turn them off if you only need to record the silent screen.

Step 3. Then, you can click the red "REC" button to start recording. Now you will see a menu bar on your screen. If you want to pause the recording, click on the white "Pause" button; to end the recording, click on the red "Stop" button.

Step 4. After recording, you will be led to the recording list interface. Here you can view or edit your recordings easily.

Now, open your Snapchat app, and upload the recording video or audio right now.

🔗See also: Does Snapchat Notify When You Screen Record?

Share this post to help more people!

Conclusion

Now, you have a clearer understanding about why can't I record on Snapchat. You can check the 7 solutions provided in this article to check if you can record on Snapchat again.

If you cannot find a proper way to figure it out, try EaseUS RecExperts to screen record anything you want and upload these items to Snapchat instead.

Download EaseUS screen recording software to your PC and have a try.

Snapchat Could Not Record Video FAQs

Learn more frequently asked questions and answers about Snapchat not recording audio and video.

1. Why can't I record sound on Snapchat?

If there is no sound or audio on Snapchat videos, here are the three possible reasons:

1). Your mobile device is in silent mode. Turn off the silent mode and have a retry.

2). Your mobile device volume is set as muted. Turn on the volume and have a retry.

3). Snapchat has no permission to your microphone. Go to Settings to turn on Microphone option on your iOS or Android devices.

If these methods can not solve the Snapchat not recording audio issue, use the native camera on your mobile devices or use a professional audio recorder like EaseUS RecExperts. Generally speaking, using a voice recording app can reduce the background noise and increase audio quality.

2. Can I record on Snapchat without holding the button?

You can record on Snapchat without long holding the button by using the filter feature. But it requires you press and hold the button for just a second. To do so:

Step 1. Open Snapchat and select a filter you want to add when recording.

Step 2. Press and hold the button for just a second and you will see a lock icon left to the button. Now, swipe to the left and leave your finger from the phone screen. Snapchat will record the video automatically.

Step 3. To end the session, press the button again.

3. Is it legal to screenshot and screen-record someone's Snapchat stories?

It is not against the law but it is potential copyright infringement. The chat sender may receive a notification if you take screenshot on the Snapchat Snaps or Story. The notification will include your username.

4. How do you screen record on Snapchat without it showing?

If you use the built-in recording tool, the recording and screenshot acts on Snapchat can be detected; the recording clips can be blank and black screen as well. You need a third-party screen recording tool like EaseUS RecExperts to screen on Snapchat without notifying the sender.

However, you need a balance act between the screen recording and memories preserving. Ask the sender for their consent beforehand if you can.