Screen Record on Mac not Working [Solutions & Alternative]

Do you want to fix the screen record on Mac not working? Discover quick fixes and the best app to resolve Mac screen recording problems for a seamless experience.

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Melissa Lee

Updated on Dec 01, 2023

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I Press and hold "CMD+Shift+5" and select "Record", but the screen recorder turns off. If I try to open Quicktime and try screen recording, I get an error saying, "Try to use screen recorder apps". I have to go for apps like ScreenFlow to record screens, but it is not quick. What can I do?

___from Apple help

Screen recording on a Mac helps in multiple purposes, from creating educational content to capturing digital moments. Users can keep a record of their on-screen activities. However, sometimes, screen recording may not work properly, and the situation can be frustrating.

This article lists the practical solutions to address major issues for screen record on Mac not working. Moreover, it introduces an alternative screen recording option to ensure seamless screen recording on your Mac. Whether you're a content creator, instructor, or simply a Mac user, follow the guide to resolve screen recording problems.

Common Fixes You May Need

The screen recording on Mac not working issue can limit your productivity and creative possibilities. However, you can solve some issues with simple troubleshooting steps. Here are some common fixes to get your screen recording back on track:

Fix 1. Check the Screenshot and Recording Options

Sometimes, minor adjustments can resolve screen recording issues. Follow the steps to make sure that your Mac's screenshot and recording settings are properly configured.

Step 1. Open "System Preferences" > "Security & Privacy".

Step 2. Open "Privacy" > "Screen Recording". Check the padlock icon. If it is locked, click it. Enter your system password to unlock it.

Step 3. Adjust the screenshot and recording settings. Restart the App and test screen recording.

System Preferences on Mac

Fix 2. Give Recording Permission to Apps in Privacy Settings

Mostly, Mac screen recording issues are not working due to third-party screen recorder permissions. The operating system has to grant screen recording access to the apps first. Follow the steps to ensure that your apps have the required permissions to capture your screen.

Step 1. Go to "System Preferences" > "Security & Privacy" > "Privacy".

Step 2. Allow permissions like "Location," "Camera," and "Microphone". Choose the category that relates to screen recording.

Step 3. Unlock the padlock icon to make changes. There is a list of apps requesting screen recording access. Ensure that the screen recording app you're using has allowed access.

Give Recording Permission to Apps in Privacy Settings

Fix 3. Update Your System to the Latest

An outdated system stops some Mac functions, such as screen recording. Follow the steps to update your Mac version:

Step 1. Open the Apple menu and select "About This Mac". Check your Current macOS Version. Back up your important data and files.

Step 2. Go to "System Preferences" > "Software Update".

Step 3. Click "Check for Updates". Review updates and select them to install. Follow on-screen prompts and enter the admin password if prompted.

Update Your System to the Latest

Fix 4. Restart Your Mac

Screen Recording troubleshoots are sometimes as simple as restating your Mac. To restart your Mac:

Step 1. Ensure you've saved any open documents or work to prevent data loss. Close any open applications and windows and click on "Restart".

Step 2. Your Mac will shut down and then automatically start again.

Step 3. Log in to your administration account and check the screen recorder on the Mac.

Restart Your Mac

Fix 5. Record with QuickTime Player

QuickTime Player is a built-in Mac screen recorder app. It is an accessible and easy-to-use screen recording tool. Follow the steps to use QuickTime Screen Recorder to capture your screen.

Step 1. Press `Command + Spacebar` to open Spotlight. Search "QuickTime Player" and launch the application.

Step 2. Open the "File" menu bar and select "New Screen Recording". A screen recording control bar will appear on your screen. Configure screen recording microphone, mouse clicks, and orientation settings.

Step 3. Click on the red circle to start recording. Review the file after completing the recording. To save your recording, click "File" and choose "Export format".

Record with QuickTime Player

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Best Alternative: Record Mac without Issues

EaseUS RecExperts is a versatile and reliable screen recording software. Whether you're recording video tutorials, games, or webinars, EaseUS RecExperts delivers high-quality output. Download it from the button below now!

Its user-friendly interface and multiple features offer flexibility in recording options. You can choose from various modes such as recording Full Screen, Custom Area, Webcam, system sound only, and even recording system audio and microphone at the same time.

It supports up to 4K resolution and customizable frame rates. Moreover, its scheduled recording feature and built-in video editing tools make EaseUS RecExperts the best solution for all your screen recording needs.

EaseUS RecExperts Choose a Recording Mode

More features of EaseUS RecExperts:

  • Flexible Options to customize your recording to your specific needs
  • Capture videos in up to 4K resolution, ensuring high-quality visuals
  • Captures from multiple sources simultaneously, like screen, webcam, and microphone
  • The schedule recording feature can start and stop recordings automatically
  • Video Editing Tools to enhance accessibility without any additional software

Screen Record on Mac not Working FAQs

If your screen recording is not working on a Mac, here are solutions. Below, we address common problems related to Mac screen recording to help you.

1. Why is my QuickTime Player not screen recording?

There could be multiple reasons for QuickTime Player not recording the screen. Ensure that you've allowed the permissions for screen recording.

2. How do you record your screen on a Mac?

The best and most reliable way to record your screen on a Mac is using EaseUS RecExperts. Here are the steps for using EaseUS RecExperts:

Step 1. Download and install EaseUS RecExperts.

Step 2. Launch the application and select your preferred recording mode.

Step 3. Adjust settings and click the recorded button to start recording your screen.

3. How do I enable screen recording?

To enable screen recording on your Mac, follow these steps:

Step 1. Click the "Apple logo" > "System Preferences".

Step 2. Select "Security & Privacy" > "Privacy" tab.

Step 3. On the left sidebar, click "Screen Recording" and grant screen recording access.

4. Why is my iPhone not showing up in QuickTime for screen recording?

iPhone may not show up in QuickTime for screen recording due to USB cable or connection issues. Other factors like permission settings, outdated software, or security settings may also contribute.

Final Words

The article listed the fixes for all the problems related to screen record on Mac not working. While QuickTime Player is a built-in option, it may sometimes fall short of features. EaseUS RecExperts is a better and more reliable alternative. Try EaseUS RecExperts and unlock a smoother and feature-rich screen recording experience today!

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EaseUS RecExperts

One-click to capture anything on screen!

No Time Limit, No watermark

Start Recording

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