ShareX Screen Recording Not Working 2024 New Fixes👑

ShareX Screen Recording is one of the quickest and best screen recording software. But what happens when users cannot get it up and running? This article will describe possible issues behind that and help you find a viable solution.

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Updated on Feb 04, 2024

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ShareX is one of the leading screen-recording software and one of the best for capturing audio and webcam video. That's why a lot of users love to use it, as it offers heaps of choices and options. But there are times when this software has issues and causes problems for users.

One such problem is ShareX screen recording not working at all. That means you can try various things, but the Recording won't work. Now this can be triggered by a variation of reasons, and it's vital to understand those.

Then it's also significant to recognize the possible fixes for this problem. So, let's get started and talk about the possible reasons behind the ShareX screen recording not working. EaseUS also provides the solutions that'll help fix this problem.

Why Is ShareX Screen Recording Not Working

There are many reasons behind ShareX screen recording not working on Windows and causing trouble to the user. One of the most common problems behind that is built-up cache or acting up drivers. Sometimes, a simple restart would fix it, and other times a rehaul of video drivers would be needed.

🔎Therefore, there are a few specific reasons why ShareX screen recording is not working:

  • An outdated driver preventing ShareX from accessing GPU;
  •  Wrong microphone configuration—or a broken microphone;
  • A build-up of junk files and cache;
  • Corrupted ShareX installation;
  • Wrong video codec;
  • And misconfigured settings in the ShareX software.

That's why it's essential to identify the problems and apply fixes accordingly. Now the best method to do this is by smearing each simple fix one after the other until the problem is gone. So, let's keep going and find out the seven likely techniques to fix this nagging issue.

7 Ways to Fix ShareX Screen Recording Not Working

There are a few techniques that you can try to overcome each of the possible causes. Sometimes the user can fix it by just restarting their PC and forcing the drivers and other services to reboot. Other times they will have to try other measures like reinstalling the driver.

But that doesn't mean they have to go through and try each one at the same time. It's better to try one at a time and settle on the one that fixes the problem for them. Now keeping that in mind, here are the 7 fixes for ShareX screen recording not working:

Fix 1. Restart PC and the Software

Sometimes all you have to do is end the process tree of software, and it'll start working again.

🧰Here are the steps on how to manage it:

Step 1. End the process of ShareX. 

  • Head to the Task Manager and find the ShareX process.
  • Find and click on the End Process Tree option like this:

end process tree option

Step 2. Then you have to restart their PC before they start ShareX again.

  • Tap on Start Menu or tap the Windows button on the Keyboard. 
  • Head into Power Menu and then tap Restart.

power menu and then tap restart

Step 3. Wait for the PC to restart.

Step 4. Try using ShareX for screen recording again.

This process is known to fix the problem if any plugin or Windows services were getting in the way.

Fix 2. Check the Microphone

Checking the microphone is another viable fix for this issue because ShareX requires proper microphone detection for screen recording. It's easy to check whether the microphone is working or not in the system sound settings.

🧰Here's how a user can ensure their microphone is working:  

Step 1. Right-click the speaker/sound option on Taskbar and Open Sound Settings.

taskbar and open sound settings

Step 2. Scroll to the Input section and select the right microphone.

Step 3. Tap on Troubleshoot button if the microphone is not detecting.


Step 4. Test the microphone before exiting.

This will fix the microphone issues and get it up and running once more. And it'll fix the problem if the microphone was likely the issue behind the ShareX screen recording not working.

Fix 3. Update the Graphics Driver

Updating the Graphics Driver is an essential part of fixing any sort of recording issues. An out-of-date driver is one of the most common and probable causes of ShareX screen recording not working. Now each AMD and Nvidia user will have to try different methods of updating. 

👉For AMD Users:

Step 1. Open Adrenalin Software.

Step 2. Tap the Settings cogwheel.

Step 3. Now tap on Check for Updates button.

check for updates button

Step 4. Wait for the driver to download and install.

👉For Nvidia Users:

Step 1. Open Nvidia GeForce Experience.

Step 2. Tap on the "Check for Updates" button.

Step 3. Download and install updates.

install updates

This will update the drivers for both the Nvidia and AMD GPUs.

If you want to know information about Nvidia Screen Recorder, you can read the following post provided by EaseUS:

related articles

[Overall Analysis] Nvidia Screen Recorder Overview

If you want to leverage the default Nividia screen recorder of your graphic card, this passage introduces how Nvidia Share operates and the details of its specifications.

nvidia screen recorder

Fix 4. Reinstall ShareX Screen Recording

Reinstalling ShareX seems to fix the problem for a lot of users too. This is simply because ShareX itself can be outdated too. So upgrading to the latest ShareX version can fix the problem if any outdated plugins or software elements are causing the problem.

🧰Here are steps for you to follow:

Step 1. Download the latest ShareX version.

download  sharex

Step 2. Now open Control Panel and head into Programs > Uninstall a program.

uninstall a program

Step 3. Find and uninstall ShareX.


Step 4. Wait for uninstallation.

Step 5. Now install the newly downloaded ShareX.

This will reinstall the ShareX software and fix the screen recording issue.

Fix 5. Change the Video Codec

Changing the video codec version in settings can also fix this problem. Now there's no particular codec that can fix the issue of not recording.

🧰Trying various types of codecs can help you find and address this problem quite efficiently, and here's how:

Step 1. Head into Task Settings.

Step 2. Find Capture and then Screen Recorder.

Step 3. Now head into Screen Recording Options.

Step 4. Change the codec under the "Codecs" tab to anything else.


Step 5. Save settings to try the new codec.

Step 6. See if the Recording works again.

Users might have to try various codec types to see which one is working for them.

Fix 6. Change FFmpeg Path

FFmpeg path is where ShareX screen recordings are usually saved. And it might be causing issues if there's not much storage in this specific area. Changing this particular path from the ShareX setting also fixed the problem for users

🧰You can follow the following steps to change the FFmpeg path:

Step 1. Head into Capture, then Screen Recorder settings.

Step 2. Change the FFmpeg path.

ffmpeg path

Step 3. Save settings and restart ShareX.

Trying this will fix the issue for a lot of users, but they can try the next method if it doesn't.

Fix 7. Install Recorder Devices

Install Recorder Devices is prompt in ShareX settings that'll install additional plugins required for screen recording. This is usually the reason a lot of users cannot record with ShareX, as they haven't installed the required plugins for it.

🧰Here's what you'll have to do after going into ShareX settings:

Step 1. Head into Screen Recorder options under the Capture tab.

Step 2. Find the Install Recorder Devices option under the Sources section.

install recorder devices

Step 3. Wait for the tool to configure itself.

This will take a few minutes to install the required plugins for ShareX screen recording.

The Best ShareX Screen Recording Alternative Recommended

Now if ShareX isn't working for you, then that doesn't mean you have to rely on it at all times. You can use a better ShareX alternative for screen recording.

Here we must recommend EaseUS RecExperts to you as it is an outstanding screen recorder and a way better alternative to the likes of ShareX. EaseUS RecExperts offers an intruding UI design with simple yet effective features that help users screen record properly and easily.

💡Some of the best features of EaseUS RecExperts include:

🧰That's why it's an outstanding tool for screen recording, and here's how to use it:

Step 1. Run EaseUS RecExperts on your device and you will see two recording modes. You can choose "Full Screen"to record the whole screen or choose "Region" to select the recording area manually before recording.

Choose a Recording Mode

Step 2. After that, you can choose to record the webcam, system sound, microphone or record none of them as you like. You can also set auto split, auto recording with various functions on the interface.

Record with Webcam or Audio

Step 3. Then, you can click the red "REC" button to start recording. Here will be a menu bar on your screen. To pause the recording, click on the white double vertical bar; to end the recording, click on the red square sign.

Pause or Stop Recording

Step 4. After recording, you will be led to the list interface. Here you can view or edit your recordings. To start a new recording, just click on the "REC" button on the top of the interface.

Recording List Window


These are the best fixes to apply for users who are looking to fix their ShareX screen recorder not working. It's important to understand that these fixes are applicable to specific problems, such as a graphics driver acting up for some users.

But it's better to avoid all the hassle and use a better alternative to ShareX. In this case, it's EaseUS RecExperts, the screen recorder free download, which is an awesome tool for screen recording. Not only is it easy to use but also very easy to configure and record screen with.


1. Why doesn't ShareX record audio?

It's likely that the microphone isn't configured properly in System Sound settings. But it's also possible that the default input setting is wrong in ShareX, and to fix that, users will have to go into Settings > Capture> Screen Recording and then select their live microphone.

2. How do I install recorder devices on ShareX?

The install recorder devices option is under Capture settings. Users will have to go to the main Settings in ShareX and then find the Capture tab and then head into Screen Recording to find the Install Recorder Devices button.

EaseUS RecExperts

One-click to capture anything on screen!

No Time Limit, No watermark

Start Recording

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